Completely hassle free... your home from home!

Yarm Homes offer unique apartments located in the centre of the Yarm, which has been voted the 'Best Town in the UK' by a BBC poll. All apartments have been fully furnished to the highest standards so guests benefit from a home from home experience. Added to this, a weekly housekeeping service is included. Yarm Homes Apartments offer freedom, space and convenience…a place to live not just to sleep.

Flexibility

Yarm Homes offer short stay and long stay accommodation. Stay with us from anything between one week to six months... or even longer! We offer complete flexibility.

We are happy to discuss your accommodation requirements to guarantee your stay is relaxing and hassle free. Our booking service is extremely adaptable, ensuring your every need is catered for. Do not hesitate to contact us directly on 07971 279888 or email your enquiry to vicky@rhpd.co.uk.

Affordability

There are no hidden charges - the price you are quoted is the price you will pay! It's as simple as that.

FAQ's

Q. What is a serviced apartment?
In a nutshell, a serviced apartment is an alternative to hotel accommodation. Guests have all of the convenience of a hotel but with all the luxuries of a home.

Q. Who uses serviced apartments?
Our guests stay with us for both business and leisure. Examples of guests include business travellers, relocators and tourists.

Q. Why is an apartment better than a hotel?
Why settle for staying in one room when you can live in a whole apartment. Guests benefit from far more space and facilities when using a serviced apartment. Guests have the option of cooking their own food in fully equipped kitchens and benefit from additional privacy and independence.

Q. What are the apartments like?
All of our properties are of the highest standard. Most apartments have their own living area, bedroom, kitchen and bathroom and many come with secure parking. Kitchens are fully equipped with washer/dryers, ovens, microwaves, fridge freezers as well as sufficient cutlery and crockery.

Q. How often is housekeeping provided?
Typically a weekly housekeeping service is provided where maids clean the apartment and provide a complete linen change. Extra housekeeping services are available on request at an additional charge. Please enquire for specific services relating to each location.

Q. How do I book?
Reservations are completed via filling in and signing a completed booking form and providing full payment or deposit (depending on how soon the guest will be checking in). Once we have received both of these we will send a confirmation to you.

Q. Do I need to pay a deposit?
Reservations require a deposit to secure the booking. In some locations a deposit is also required to cover for any damages caused during your stay.

Q. What about damages?
Guests are required to provide credit card details upon check in to cover for any damage in the apartment during their stay. Please enquire for specific details as this depends on location.

Q. How do I collect my keys?
This varies per location. Typically keys can be collected during normal office hours from one of our guest coordinators who will meet you at the apartment to check you in and familiarise yourself with your temporary home. If the arrival time is outside of office hours please let us know and we will arrange the collection with you

Q. Is the price shown per person?
No. All apartment prices are quoted per apartment.

Q. How many bedrooms are in the apartments?
We have a selection on studio, one, two, three and four bedroom properties. Extra beds and cots can sometimes be provided at an additional charge.

Q. What time can we check in/out?
The standard time is after 4pm on the day of arrival and 10am on day of departure. All additional hours will be charged as one day unless prior consent has been given.

Q. Is there a minimum stay?
This depends on location. Some of our properties have a minimum one night stay.

Q. How do I pay?
Payment can be made via all major credit cards (subject to 2.5% fee), debit cards, BACS transer or cheque. The total balance for your apartment must be paid 14 days before you move in.

Q. Can I extend my stay if necessary?
Of course. Simply call one of our Guest Co-ordinators to check availability and if its free then this can be arranged immediately. If the apartment is unavailable we will do our best to search for a suitable alternative. If you are unsure as to when your stay will terminate please keep us informed and we will do our best to accommodate this.

Q. How much notice do I need to provide if I wish to cancel?
Please contact one of our guest co-ordinators as this depends on the location of the apartments. Typically, If a cancellation is received less than 14 days before the day of arrival then a refund will be provided subject to the apartment being re let. A £50 admin fee will be charged. There is no refund provided for non-arrivals.

Q. Can I view an apartment prior to booking?
We will do our best to offer a viewing on an apartment however this depends on if the property is vacant.

Q. What happens if I have a problem?
Yarm Homes are on call 24 hours a day for if you have any problems.

Q. Is there a special rate for longer stays?
Please ask for details.

 

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Copyright © 2015 Yarm Homes Ltd. All rights reserved. E-mail: howard@rhpd.co.uk | Tel: 01642 793417 | Mob: 07976 326929

 

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